Tool details
Co-Discovery
A user test in pairs, where the users perform an activity and help each other as they would naturally, and explain what they are thinking while working on the tasks.
Tool category:
Tool thumbnail
When to use
In the testing phases of a project, this can be done with sketchy designs and/or high fidelity prototypes.
Why you should
Having two participants that test the system, allows to gain different viewpoints on the same design.
What you get
An overview of what works and what doesn’t in the design.
Steps to take
Select and recruit participants that are representative of the end user.
Prepare the testing session, schedule tests so participants are in pairs, prepare prototype and test materials, set up and test video/ audio recording, design the scenario and tasks for the user test.
As a moderator, explain to users that the idea is to test the system. Ask them to perform the tasks and mention that the thought process is important and that they should talk aloud explaining what they are doing and why.
As notetaker, make sure you take notes and facilitate setting up/updating the test when needed.
Analyse the video recordings.
Further reading
If the participants have trouble with a specific task, avoid helping them, let them figure it out themselves.