Tool details
Empathy In Action
Develop a quick as-is prototype to let people unfamiliar with the problem empathise with it.
Tool category:
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When to use
When you have collected enough data to understand a problem and need to let people unfamiliar with the problem empathise with it.
Why you should
Sometimes stakeholders need to see the situation differently.
What you get
A prototype that can be used to let people understand the problem.
Steps to take
Analyse data that the team has gathered.
Do a brainstorm on how to make people that are completely unfamiliar with the topic, quickly understand and empathise with the problem.
Develop a quick prototype of a physical experience and test it within your own team.
Collect feedback, and use what you have learned to refine the prototype you have created. Does it make people empathise with the problem?
Iterate on the prototype until it achieves your goal.
Present the prototype to your audience.
Record videos, take photos and analyse the data to gather insights.