Tool details
Explore Scalability
Guidelines to find potential scale conditions of the solutions and how to get there.
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When to use
When you have a solution that has been running in the market for some time.
Why you should
Growing your solution will see you invest additional resources to achieve a relative increase in customer reach or outcomes.
What you get
Scaling an intervention is a complex and long term effort, but tools like this can help you start the process and quickly identify the first obstacles to tackle.
Steps to take
Work through the ‘Current Conditions’ prompts in the worksheet to review your solution through the design lenses of desirability, feasibility and viability, and, most importantly, impact. Determine any immediate areas requiring optimisation.
Next spend some time mapping out what you know about your potential conditions for scale. Think about the market you plan to scale into and its users, the channels or partners through which you might distribute or implement, and the investors or funders you might need to bring on board (this can require some secondary research, consultations with key stakeholders, and most likely a round of field research with new users).
Now work through the ‘Potential Scale Conditions’ worksheet prompts to dig into the areas where improvements or adaptations will be necessary for scale.
As you work through the worksheet prompts, you should start to understand the scalability of your solution as it stands, and where you will need to optimise and adapt through new rounds of research, prototyping and iteration.