Tool details

Service as a Theatre

Translating the roles in a theatre to the stakeholders/actors in a service.

Tool category:

Ideation
Visualize

Tool thumbnail

When to use

When you need to have an common understanding and overview of the organisation and all the actors involved.

Why you should

To talk about, break down and understand your service by the help of a familiar and harmless concept as a theatre.

What you get

A mapping of all roles in a service in the structure of a theatre, to help you align on the understanding of the service.

Steps to take

1

Set up the template structure for your theatre roles (look at the templates and the different examples)

2

Fill out the template either in a group or alone.

3

If you want to use to align with someone, bring the filled out template and discuss.

Further reading

This can be used both alone to organise your thoughts, in a workshop with a group to align with your team, or with a client to confirm that you have the same understanding.